Technology
Crisp detection
Category: Customer Messaging. Themerella detects this technology from public website evidence and shows confidence in the report.
Detection evidence
How Themerella detects Crisp
- client.crisp.chat resource URLs
- CRISP_WEBSITE_ID inline snippets
- Crisp chat boot/configuration markers
Report value
Every detected technology should include category, confidence, evidence, and practical risk/context so the result is useful beyond logo recognition.
False-positive boundary
What to verify before acting on Crisp evidence
- Crisp can be injected after consent or only on selected pages.
- Copied code examples can create weaker text-only evidence without an active widget.
Next workflow
- Confirm Crisp widget evidence.
- Review support-widget performance, accessibility, and privacy context.
- Monitor chat-widget presence during redesigns or tool migrations.